Testimonials and Reviews

We’ve been providing top-notch Mercedes service & repair services in the Portland area for over 50 years. Read what some of our customers have to say about our work.

Testimonials and Reviews

We’ve been providing top-notch Mercedes service & repair services for over 50 years. Read what some customers have to say.

Contact MBI Motors

Client Testimonials

I wanted to provide a testimonial for your site…”We have been customers of MBI for 25 years and they always over deliver. Brandon and team always provide prompt, competent & courteous service. When we suspected our car of having a fuel leak they were able to get us in and repair it on short notice. Thanks to the entire team for your efforts!” Julie & Jon Fossi

Julie F.Portland, OR

“I *love* this shop. They’re my new mechanic. I drive a 13 year old say-deez…and the alternator went out on a Saturday evening. I don’t get exactly why there aren’t ANY mechanical shops open on a Sunday, they’d make a killing…but that’s another gripe for another day. I took it to this shop Monday morning, and within an hour and a half they confirmed what I thought it was….3 hours later I had my car back. And he’s running beautifully. (Yes. I said he. It’s a bit cliche to call it a she…so I went against the grain. Clean, fast, courteous and professional…this was the best experience I’ve had with my limited time with cars. And the prices are fair. When I got my bill, it worked out to in between 50-60$ an hour for labor. You cannot touch that in this town! Usually, it’s more like 70-75$…even more at a dealership!”

Kristen B.Portland, OR

“I love these guys! Had car in for service A. They washed my car and that always impresses me! I highly recommend them!”

Scott J.Portland, OR

“it was my first time servicing my benz at MBI. SO HAPPY to have come here!! Art, the service manager now at MBI, used to be the service manager at the mercedes dealership downtown. He knows my car better than anyone. Having him join the MBI team, how could I go back to the dealership for service? MBI was FANTASTIC… I honestly cant say enough great things… knowledge, customer service, quality of service.. A+ for all of the above. PLUS: when your car’s returned she’s like new (wash and interior cleaning)… causing you to fall in love all over again!”

H.P.

CONTACT MBI MOTORS

MBI Motors - Portland

4.6

Based on 141 reviews

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Roman Romanenko

18:17 17 Mar 26

Great pricing and free shipping, which is a huge bonus. The customer service team was very responsive and genuinely worked to find solutions, which is rare these days. Definitely recommend giving them a try.

Mario Romero

19:34 23 Feb 26

Great People

Scott Bailey

20:50 08 Dec 25

The folks at MBI are very friendly and knowledgeable, and have addressed my car maintenance concerns quickly and with great expertise. And when I stopped by with one of my tires being low on air pressure, they quickly came out and filled up the tire using their portable air compressor. Their prices are better than at the dealership, but the quality of the work is just as good.

Rob Hays WA-Seattle

19:39 19 Nov 25

Brandon and the team at MBI have done extraordinary work on a 1980 W126 restoration that is extremely meaningful to me. They have consistently gone above and beyond in their efforts and communication. I love how when challenges arise, they just figure it out, one way or another...and when you're restoring a 45 year old car, that takes some doing! Huge fan! I use them for both of my MB's.

Michael Rayner

20:25 27 Aug 25

Made an appointment ant 12pm arrived early. It’s been over an hour and they still haven’t completed my oil change (which was the only thing I asked for). Apparently they had to order a filter, without communicating to me beforehand, otherwise I would have left. Caught the tech texting on his phone multiple times while my car was up on the lift, just literally sitting there. Owner was nice even offered to pay for my next oil change, reception was nice, waiting room is comfy. $80.99 with disposal and other fees (even got a “good sport” discount $9.00 off)..yikes!! Total elapsed time 1hr and 22 mins for an oil change. Will not come back even with the freebie.

Benderfool

07:19 16 Dec 23

Where to begin, I have been coming to MBI since 2015. I personally know the original owners grandaughter Ashley, Sig was an amazing business owner and made MBI something great, I want to thank the new owners for keeping such a good business alive, MBI is always spotless and clean, the way an automotive shop should be. I have met some great people over the years at MBI including, Brandon, Sean and John. These guys have always taken care of me, went above and beyond, made things happen that I didn't think could. Owning an older Mercedes that is rare, these guys always make the sun shine where I didn't know it could. They don't have technicians here, they have mechanics, THEY CAN FIX THINGS. Not just throw parts at your vehicle like most shops do. If you want the job done right the first time, take your Mercedes to MBI. My Mercedes is more then just a car, its apart of my family. I wouldn't trust it anywhere else other than MBI. You pay for what you get at this shop, and that is QUALITY. Don't hesitate to bring your Mercedes to this shop.

Robert P

23:28 06 May 20

Spotless! MBI has been working on my cars and my family's cars for decades. They are the very best value and don't try to milk your wallet. My cars are always done on time and given back to me in spotless condition. Kevin, Brandon and the rest of the team are extremely knowledgeable and professional. I really appreciate this kind of service. Thanks guys!

Suzanne Kruse

14:09 15 Jun 19

I have a 1984 280SL and I only trust MBI to take care of my mint condition beautiful car. MBI took care of this car when it belonged to the previous owner and I have been taking it to MBI since I purchased it 15 years ago.
Brandon provides excellent customer service and has been very patient with me as we went through all the service records last summer to Mae sure the car's service portfolio was up to date. Kevin was my service advisor this week and he did an excellent job. Everyone there is friendly and welcoming. I also appreciate that they wash my car! I love the fact that they now text with service reminders and follow up after service!!

Testimonials and Reviews